How sure are you that the service you offer is exactly what manufacturers are expecting you to offer. The only way to be sure is to check. We offer a detailed Mystery shopping service that will confirm that your service/sales departments are on track and provide detailed feedback to allow re-training If required. We also offer comparison mystery shopping of your competitors. Whether it is service or price based we can report back on the differences to allow you to enhance your customers' experience.

You will have a full report each month on the calls made and the outcome together with a copy of all recorded calls, which will be on hand to back up the report.

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